Terms & Condition
  • Home
  • //
  • Terms & Conditions

Disclaimer

Disclaimer – Great Vibrations

Effective Date: [Insert Date]
Contact: esme@greatvibrations.pro
Website: www.greatvibrations.pro

Welcome to Great Vibrations. By using our website, purchasing products, or engaging with our motivational content and services, you acknowledge and agree to the terms of this Disclaimer.


1. General Information


All information provided on this website, including but not limited to eBooks, blog posts, videos, podcasts, clothing designs, social media marketing, and motivational content, is for informational and inspirational purposes only. It is not intended as professional advice (legal, financial, psychological, or medical).


2. No Guarantees


At Great Vibrations, we aim to uplift and motivate through high-quality content and services. However:

We do not guarantee specific results from using our motivational speaking, marketing, or promotional services.

Outcomes will vary based on individual effort, market conditions, and other external factors beyond our control.


3. Digital Product Use


eBooks and other digital downloads are provided for personal use only. Redistribution, resale, or commercial use of our digital materials without written permission is strictly prohibited.


4. External Links & Third Parties


Our site may contain links to third-party websites, platforms (e.g., TikTok, Facebook), or external tools. We do not control or endorse these external sites and are not responsible for their content, policies, or actions.


5. Testimonials


Any testimonials or success stories on our site or social media platforms reflect individual experiences. These are not guarantees of results and should not be interpreted as typical outcomes.


6. Errors & Omissions


While we strive to keep our content accurate and up to date, Great Vibrations makes no warranties that the information on this website is always complete, current, or error-free.


7. Personal Responsibility


By using our site and services, you acknowledge that you are responsible for your own decisions and actions. Great Vibrations will not be held liable for any losses or damages resulting from the use or misuse of our information or services.


If you have any questions about this Disclaimer, please contact us at esme@greatvibrations.pro.

Popia Compliance


POPIA Compliance Statement – Great Vibrations

Effective Date: [Insert Date]
Contact: esme@greatvibrations.pro
Website: www.greatvibrations.pro

At Great Vibrations, we are committed to protecting your personal information and complying with the Protection of Personal Information Act (POPIA), No. 4 of 2013.

1. What is POPIA?

POPIA is South Africa's data protection law designed to promote the protection of personal information processed by public and private bodies. It ensures that your personal data is collected, stored, and used responsibly and securely.

2. Personal Information We Collect

We may collect the following personal information when you use our services or purchase products:
Name, email address, phone number, and billing/shipping details
Payment information (processed securely via third parties)
Interaction data (website usage, cookies)
Communications with us (emails, messages, support queries)

3. How We Use Your Personal Information

We process your personal data only for legitimate purposes, including:
Providing and delivering products and services you requested
Managing your orders and payments
Communicating important updates or marketing (with consent)
Improving our website and services
Ensuring compliance with legal obligations

4. Protection of Your Data

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse, including secure storage and limited access protocols.

5. Your Rights Under POPIA

You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Object to or withdraw consent for processing (where applicable)
Request deletion or destruction of your personal data (subject to legal and contractual obligations)
Lodge a complaint with the Information Regulator if you believe your data is mishandled
To exercise any of these rights, please contact us at esme@greatvibrations.pro

6. Sharing Your Information

We do not sell or trade your personal data. Data may be shared only with trusted third-party service providers necessary for business operations (e.g., payment processors, couriers), and always under strict confidentiality agreements.

7. Data Retention

Your personal information will be retained only as long as necessary to fulfill the purposes outlined or as required by law.

8. Changes to This Statement

We may update this POPIA Compliance Statement from time to time. Changes will be posted here with the effective date.

If you have any questions or concerns about our POPIA compliance or data protection practices, please contact us at esme@greatvibrations.pro

Cookie Policy – Great Vibrations

Effective Date: [Insert Date]
Contact: esme@greatvibrations.pro
Website: www.greatvibrations.pro

This Cookie Policy explains how Great Vibrations uses cookies and similar tracking technologies on our website to enhance your experience and ensure proper functionality.

1. What Are Cookies?

Cookies are small data files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites remember your preferences, enhance your browsing experience, and track website usage for improvement.

2. Types of Cookies We Use

We use the following types of cookies:
Essential Cookies – These are necessary for the website to function properly (e.g., shopping cart, login, security).
Performance & Analytics Cookies – Help us understand how visitors interact with our website by collecting anonymous data (e.g., Google Analytics).
Functionality Cookies – Remember your preferences (like language or region) to enhance usability.
Marketing Cookies – Used to track visitors across websites and deliver relevant ads (e.g., Facebook Pixel, TikTok Pixel).

3. Why We Use Cookies

Cookies help us:
Improve website performance and user experience
Analyze how users interact with our content
Deliver tailored marketing and content
Keep your session active and cart items saved

4. Third-Party Cookies

We may use cookies from trusted third parties such as:
Google Analytics – to track website behavior and traffic
Facebook & TikTok Pixels – to measure ad performance and deliver targeted ads
Payment Platforms – like PayFast or PayPal, to facilitate transactions
These providers may collect data according to their own privacy and cookie policies.

5. Managing & Disabling Cookies

You can manage or disable cookies through your browser settings. However, doing so may impact the functionality of certain parts of our site.
To learn how to adjust your cookie settings, visit:
Google Chrome
Mozilla Firefox
Safari
Microsoft Edge

6. Consent

By continuing to use our website, you consent to the use of cookies as described in this policy. You may also be prompted with a cookie banner on your first visit for explicit consent.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our operations. All updates will be posted on this page with a revised effective date.

GV Privacy Policy

Effective Date: [Insert Date]
Contact: esme@greatvibrations.pro
Website: www.greatvibrations.pro

At Great Vibrations, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and store your personal information when you visit our website, make a purchase, or interact with our content and services.

1. What We Collect

When you use our website or services, we may collect the following information:
Personal Info: Name, email address, phone number, billing/shipping address
Payment Details: Secure payment info via trusted third-party processors (we do not store credit card numbers)
Order Details: Products or services purchased
Interaction Data: Pages viewed, time spent on site, clicks (via cookies and analytics tools)
Communications: Messages or emails sent to us, including support or booking queries

2. How We Use Your Information

We use the information collected to:
Process and deliver your orders
Communicate with you about your purchases or bookings
Send updates about promotions, news, or services (only with your consent)
Improve our website, products, and services
Respond to your questions or customer service needs
Ensure a safe, secure shopping and browsing experience

3. Sharing Your Information

We respect your privacy. We do not sell, rent, or trade your personal information.
We may share your data with:
Trusted Service Providers: Like payment processors, couriers, or email platforms who help us operate our site and services
Legal Authorities: If required to comply with applicable laws or regulations

4. Cookies & Tracking

Our website uses cookies to enhance your user experience, analyze traffic, and remember your preferences.Our website uses cookies to enhance your user experience, analyze traffic, and remember your preferences.
You can manage cookie settings in your browser at any time.

5. Email Marketing & Opt-Out

If you opt in to receive updates or newsletters from us:
You can unsubscribe at any time using the "Unsubscribe" link in our emails
We respect your choice and will remove you from our list promptly

6. How We Protect Your Data

We implement appropriate security measures to protect your personal data, including:
SSL encryption
Secure payment processing
Restricted access to your data within our team
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your data (unless required for legal or transaction reasons)
Withdraw consent at any time
To exercise these rights, contact us at esme@greatvibrations.pro

8. Third-Party Links

Our website may contain links to external websites (e.g., TikTok, Facebook, podcast platforms). We are not responsible for the privacy practices of these websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, the updated date will appear at the top of this page.
We encourage you to review this policy regularly to stay informed of how we're protecting your information.

GV Refund and Returns

Effective Date: [Insert Date]
Contact: esme@greatvibrations.pro

At Great Vibrations, we strive to provide high-quality products and services that uplift, inspire, and deliver value. However, we understand that sometimes things don't go as planned. This Refund & Returns Policy explains how we handle requests for refunds, returns, or cancellations.

1. Digital Products (eBooks, Downloads)

Non-Refundable: All sales of digital products, including eBooks and downloadable content, are final.
Why? Digital items are automatically delivered and cannot be "returned" once accessed.
If you experience any issues downloading your product, please contact us immediately at esme@greatvibrations.pro for assistance.

2. Inspirational Clothing & Physical Products

We want you to love what you wear from Great Vibrations. If you're not satisfied with your purchase, here's how we handle returns:

Eligibility:
Item must be unworn, unwashed, and in original packaging.
You must notify us within 7 days of delivery and return the item within 14 days.
Include proof of purchase (order number or confirmation email).
Refund or Exchange:
We'll inspect the item upon return and process a refund or exchange (your choice) if it meets the return criteria.
Return shipping costs are the customer's responsibility unless the item was damaged or incorrect.
Non-Returnable Items:
Sale items, promotional merchandise, and gift cards are not eligible for return or refund.

3. Services (Motivational Speaking, Podcast & Radio Ads, Social Media Marketing)

We work hard to ensure your bookings and campaigns meet your expectations.

Cancellations:
You may cancel a service at least 48 hours in advance of your scheduled session for a full refund.
If less than 48 hours' notice is given, refunds may not be issued, but we can discuss a possible reschedule.
No Refunds After Delivery:
Once a service has been rendered (e.g., a motivational session has been completed, or an ad has aired), no refunds will be issued.

4. Faulty or Incorrect Items

If you receive a damaged, defective, or incorrect item:
Please contact us within 48 hours of delivery at esme@greatvibrations.pro with a clear photo and description of the issue.
We'll cover the return shipping and offer a full refund or replacement at no extra cost.

5. How to Request a Return or Refund

📧 Email: esme@greatvibrations.pro
Subject: Refund/Return Request – [Order Number]
Include:
Full name
Order number
Reason for return or refund
Photo of item (if applicable)
We aim to process all approved refunds within 5–7 business days after receipt and inspection of returned goods.